T&R Roofing Co., Inc. - 866-477-7663

Customer Satisfaction Survey

1-Way below my expectations 2-Below my expectations 3-Met my expectations 4-Above my expectations 5-Way above and beyond my expectations

Customer Customer Name:
City:

Customer Service Project Manager Name:

Phone calls were answered on first ring
Prompt setting of estimate appointment (24 – 48 hrs)
Prompt delivery of estimate (24 – 48 hrs)
Salesman knowledge of product and installation
Telephone and direct communications-Project Manager response
Project manager Start, progress and final visits

Installation Installation Supervisor Name:

Job started on time
Job completed on time
Quality of installation
Cleanliness of job on a daily basis and final clean up
Attitude of the working crew

Compliments and Complaints

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